The Nowsta Blog

Management tips and labor market insights to help you run your business

How to Write Effective Job Ads for Hourly Staff

By Henry Updegrave April 15, 2019

Hourly employees are often the face of your business. Baristas, servers, and other folks in customer-facing roles have to connect with people and exude your company values, so it’s imperative you find the right people for the job -- and since turnover is high for these positions, you need to be able to do it consistently.

In October 2018, job openings in the US reached over 7 million — outnumbering job seekers by nearly a million. Candidates have more power than ever when choosing which employers they’re going to work for. That’s one reason why more companies have started to treat recruits like customers, optimizing the application experience for candidates and making efforts to promote their company as an attractive place to work.

Job ads are the backbone of any such recruitment marketing strategy. They’re your opportunity to make a strong first impression on potential employees, set the tone for the interview process, and ultimately get more applicants through the door. With that in mind, here are our three tips for writing more effective job ads.

Read More

5 Simple but Crucial Sales Fundamentals for Caterers

By Lisa Ware April 8, 2019

Allow me to introduce myself! My name is Lisa Ware and I'm the Director of Business Development & Special Projects at Catering by Michaels in Chicago. I've been in catering sales for ten years and prior to that, I taught Kindergarten at a private school for six years.

You might think that teaching Kindergarten and selling catering services are totally different careers -- and they are -- but the lessons I learned managing a classroom laid the foundation on which I've built both my personal brand and business in catering. Many people think sales takes a magic formula or specific personality type. But I truly believe that anyone who has a passion for their industry can become successful in sales. It just comes down to some fundamental basics that are often overlooked.

Read More

Federal Overtime Laws: The Latest Updates from the Department of Labor

By Henry Updegrave April 1, 2019

Long-awaited updates to federal overtime laws are finally here. On March 7, the Department of Labor (DOL) proposed new changes to the overtime threshold exemptions under the Federal Labor Standards Act. This proposal — which is now taking public comment — calls for a higher overtime exemption threshold than exists now, but a lower one than the DOL called for under the Obama Administration.

Read More

How Can Event Pros Build a Culture of Creativity?

By Renee Miner March 26, 2019

Creativity is so intrinsically linked to the special events industry that its true meaning has become lost in a sea of job titles, marketing verbiage, and company branding. As a diverse, powerful, well-connected industry, we’re all in agreement that creativity is a key part of what we do, but we often struggle to make it part of our companies’ daily operations.

It’s not enough to just say that we’re creative. How can you as a caterer ensure your company's default position is to always be innovating? The answer comes down to culture.

Read More

Servant Leadership: A Primer with Examples

By Henry Updegrave March 19, 2019

If you run a business or manage a significant number of staff, you know that your attention is being pulled in a million directions at once. Did we underschedule today? Should we be hiring more? Are we going over budget? There’s always something new to deal with.

But with so many problems to solve every day to keep the business running smoothly, it’s easy to forget about the frontline employees who make it all possible. If they’re not consistently learning, growing, and getting better at their jobs, then it’s nearly impossible for the customer experience to improve over time. Even worse, if your staff are disengaged and turning over at a high rate, you’re almost certain to provide a worse experience over time, since you constantly have new people starting from scratch with no understanding of what makes your business successful.

That’s the problem servant leadership looks to solve. Servant leadership is a management philosophy that reimagines the role of the boss as one who serves their team rather than leads them. Proponents argue that by focusing more on what they can do to make their team successful rather than vice versa, leaders can build a more cohesive, autonomous, motivated workforce, which will ultimately get better outcomes for the business.

Read More

2019 Labor Laws: 4 New Rules Revealing the Latest Trends

By Henry Updegrave March 11, 2019

 You always need to be up on the latest labor laws to stay compliant and make sure you’re meeting your obligations to employees. And with 2019 underway, you’re probably (hopefully) already following any new laws in your area.

But what about the rest of the country? Are there new labor laws that could be coming your way next year? Where are the trends heading?

Following labor laws isn’t just about reacting to new rules as they come onto the books. You need to know what laws might be coming soon so you can strategize in advance about what they mean for your business and how you’ll adapt, rather than try and scramble to follow them once they’ve already passed. That means you need to stay up on the trends. In this post, we’re going to tell you about four new labor laws from around the country that could spread far and wide in 2019 and beyond.

Read More

3 Takeaways from Catersource 2019

By Henry Updegrave March 5, 2019

Last week, the Nowsta team was lucky enough to attend our third Catersource conference together as a company. In addition to being the premier conference for caterers and industry-adjacent businesses, Catersource has been a crucial part of Nowsta’s growth thus far -- we launched our product to the catering world two years ago at Catersource 2017, and then grew our customer base substantially after announcing several new features at last year’s Catersource.

Read More

20 Drinks Every Bartender Should Know in 2019

By Henry Updegrave March 4, 2019

An expert bartender can set the tone for a great night. Combine a passion for mixology, a fascination with cocktail history, and an awareness for today’s drink trends, and a bartender transforms one-time customers into enthusiastic regulars. No matter the spot, every bartender should know today’s top cocktails to ensure every guest leaves happy.

Read More

5 Middle Skill Jobs of the Future

By Josh Burnett February 25, 2019

Middle skill jobs are most often defined as ones that require education or technical training beyond a high school diploma, but less than a four-year college degree. They exist across all industries, but most prominently in construction, manufacturing, and clerical work. Given the extra knowledge and skill they require, middle skill jobs typically pay more than the run-of-the-mill hourly job, and as such have long been a vehicle of upward social mobility. But several labor economists have noted a “hollowing out” of the middle skill job market in the United States over the past thirty years, pointing to declines in wages and employment in the middle of the labor market as evidence.

But that’s not the whole story.

Read More

25 Small Business Tax Deductions You Need to Know About

By Henry Updegrave February 18, 2019

Running a small business is no easy endeavor — especially during tax season. In addition to dealing with complicated forms and financial calculations, many small businesses end up paying too much in taxes because they take all of the deductions available to them.

We want to help you keep your tax bill as low as possible in 2019. Below, we’re going to give you the rundown on 25 of the most common small business tax deductions you could be eligible for as a sole proprietor, LLC, or partnership business. Please note that this post is for educational purposes. You should speak to a professional tax advisor to confirm which deductions you’re eligible to claim and learn how.  

Read More

Helping you become a better manager.