The Nowsta Blog

Management tips and labor market insights to help you run your business

Henry Updegrave

Henry Updegrave
Henry heads up marketing at Nowsta: the easiest way to schedule, manage, and pay hourly staff.

Recent Posts

How to Write Effective Job Ads for Hourly Staff

By Henry Updegrave April 15, 2019

Hourly employees are often the face of your business. Baristas, servers, and other folks in customer-facing roles have to connect with people and exude your company values, so it’s imperative you find the right people for the job -- and since turnover is high for these positions, you need to be able to do it consistently.

In October 2018, job openings in the US reached over 7 million — outnumbering job seekers by nearly a million. Candidates have more power than ever when choosing which employers they’re going to work for. That’s one reason why more companies have started to treat recruits like customers, optimizing the application experience for candidates and making efforts to promote their company as an attractive place to work.

Job ads are the backbone of any such recruitment marketing strategy. They’re your opportunity to make a strong first impression on potential employees, set the tone for the interview process, and ultimately get more applicants through the door. With that in mind, here are our three tips for writing more effective job ads.

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Federal Overtime Laws: The Latest Updates from the Department of Labor

By Henry Updegrave April 1, 2019

Long-awaited updates to federal overtime laws are finally here. On March 7, the Department of Labor (DOL) proposed new changes to the overtime threshold exemptions under the Federal Labor Standards Act. This proposal — which is now taking public comment — calls for a higher overtime exemption threshold than exists now, but a lower one than the DOL called for under the Obama Administration.

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Servant Leadership: A Primer with Examples

By Henry Updegrave March 19, 2019

If you run a business or manage a significant number of staff, you know that your attention is being pulled in a million directions at once. Did we underschedule today? Should we be hiring more? Are we going over budget? There’s always something new to deal with.

But with so many problems to solve every day to keep the business running smoothly, it’s easy to forget about the frontline employees who make it all possible. If they’re not consistently learning, growing, and getting better at their jobs, then it’s nearly impossible for the customer experience to improve over time. Even worse, if your staff are disengaged and turning over at a high rate, you’re almost certain to provide a worse experience over time, since you constantly have new people starting from scratch with no understanding of what makes your business successful.

That’s the problem servant leadership looks to solve. Servant leadership is a management philosophy that reimagines the role of the boss as one who serves their team rather than leads them. Proponents argue that by focusing more on what they can do to make their team successful rather than vice versa, leaders can build a more cohesive, autonomous, motivated workforce, which will ultimately get better outcomes for the business.

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2019 Labor Laws: 4 New Rules Revealing the Latest Trends

By Henry Updegrave March 11, 2019

 You always need to be up on the latest labor laws to stay compliant and make sure you’re meeting your obligations to employees. And with 2019 underway, you’re probably (hopefully) already following any new laws in your area.

But what about the rest of the country? Are there new labor laws that could be coming your way next year? Where are the trends heading?

Following labor laws isn’t just about reacting to new rules as they come onto the books. You need to know what laws might be coming soon so you can strategize in advance about what they mean for your business and how you’ll adapt, rather than try and scramble to follow them once they’ve already passed. That means you need to stay up on the trends. In this post, we’re going to tell you about four new labor laws from around the country that could spread far and wide in 2019 and beyond.

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3 Takeaways from Catersource 2019

By Henry Updegrave March 5, 2019

Last week, the Nowsta team was lucky enough to attend our third Catersource conference together as a company. In addition to being the premier conference for caterers and industry-adjacent businesses, Catersource has been a crucial part of Nowsta’s growth thus far -- we launched our product to the catering world two years ago at Catersource 2017, and then grew our customer base substantially after announcing several new features at last year’s Catersource.

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20 Drinks Every Bartender Should Know in 2019

By Henry Updegrave March 4, 2019

An expert bartender can set the tone for a great night. Combine a passion for mixology, a fascination with cocktail history, and an awareness for today’s drink trends, and a bartender transforms one-time customers into enthusiastic regulars. No matter the spot, every bartender should know today’s top cocktails to ensure every guest leaves happy.

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25 Small Business Tax Deductions You Need to Know About

By Henry Updegrave February 18, 2019

Running a small business is no easy endeavor — especially during tax season. In addition to dealing with complicated forms and financial calculations, many small businesses end up paying too much in taxes because they take all of the deductions available to them.

We want to help you keep your tax bill as low as possible in 2019. Below, we’re going to give you the rundown on 25 of the most common small business tax deductions you could be eligible for as a sole proprietor, LLC, or partnership business. Please note that this post is for educational purposes. You should speak to a professional tax advisor to confirm which deductions you’re eligible to claim and learn how.  

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New York’s Spread of Hours Law Explained

By Henry Updegrave February 11, 2019

Building a work schedule for your team requires a full understanding of your state’s labor laws, which aren’t always intuitive. New York’s Spread of Hours law is a prime example. While most labor laws focus only on the hours an employee is clocked in for, the Spread of Hours law takes the whole day into account. The law applies only to businesses in the service industry, and says that if the beginning and end of an employee’s workday are more than ten hours apart — including breaks or off-duty hours — you’re required to pay that employee one extra hour’s worth of pay at minimum wage, on top of their total wages for the day.

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Employee Earnings Record: What It Is and How to Use It

By Henry Updegrave February 7, 2019

There’s lots of data to keep track of for all your employees. But virtually none is more important than up-to-date payroll information.

You need to have a record of how many hours your employees have worked, their gross salary, tax withholdings, and all other deductions. Not only will this make it easier for you to pay your taxes and do payroll reconciliation, but it also allows employees to better understand their finances.

You track this information for each member of your team in an employee earnings record. This article will explain to you what an employee earnings record is, what information it needs to contain, and how you’ll use it.

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Employee Retention Ideas: 5 Difference Makers For Your Staff

By Henry Updegrave February 5, 2019

Employee retention is one of the most important measures of success for any business owner or manager, but also one of the most difficult to achieve. Why is it such a big deal? Research shows that it costs nearly 20% of an hourly employee’s total yearly salary to replace them when they leave, which works out to roughly $4,000 for someone making $10 an hour. Those costs can add up quickly, and get even higher in a tight labor market.

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