The Nowsta Blog

Management tips and labor market insights to help you run your business

The Caterer's Guide to Management: How to Promote Event Staff to Event Captain

By Roy Porter December 10, 2018

This is Part Four of a five-part series for caterers on hiring and managing part-time event staff. You can see the previous parts here: 

Caterers need part-time staff in positions like server, bartender, and event chef to ensure their events run smoothly. In my last three articles, I’ve given you my strategies to always be recruiting, interviewing, and onboarding people in these positions.

But there’s another crucial piece of the puzzle: The Event Captains who manage everyone in these roles. Where do they come from? Ideally, they work their way up from the event staff roles we’ve been discussing. The best caterers I’ve worked with tend to promote these folks from within for a few key reasons:

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How to Manage Part-time Staff with Family Obligations

By Josh Burnett December 7, 2018

Every employee needs something a little different to do their best work. That was our thesis when we broke part-time employees down into five categories and provided management tips for each, based on Federal Reserve survey data on why people say they work part-time as opposed to full-time. Over a series of posts, we’re going to take a deeper dive into each category and explore how managers can better manage, motivate, and accommodate each type of part-time employee. You can see our previous entry on managing underemployed part-time staff who want more hours here.

In this post, we’re going to cover staff who work part-time due to child care and other family obligations.

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The Caterer's Guide to Interviewing Part-time Event Staff

By Roy Porter November 26, 2018

This is Part Two of a five-part series for caterers on hiring and managing part-time event staff. You can read the others here: 

As a caterer, you always need to be hiring more part-time event staff. These are high turnover positions, and seasonality means your needs are always changing -- the last thing you want is to find yourself scrambling for more staff at the last minute.

But at the same time, you can’t just hire anyone who walks through the door to be your next server, bartender, or hostess. These people interact directly with guests, which means they arguably have the biggest overall impact on client experience. You need to know you can trust them with that responsibility. That’s where the interview process comes in.

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Underemployed: How to Manage Part-time Staff Who Need More Hours

By Josh Burnett November 23, 2018

Every employee needs something a little different to do their best work. That was our thesis when we broke part-time employees down into five categories and provided management tips for each, based on Federal Reserve survey data on why people say they work part-time as opposed to full-time. Over a series of posts, we’re going to take a deeper dive into each category and explore how managers can better manage, motivate, and accommodate each type of part-time employee.

First up: Part-time-staff who need more hours, also known as the visibly underemployed.

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What Motivates Your Part-time Employees?

By Henry Updegrave October 22, 2018

Many businesses rely on part-time workers as a cost-effective, flexible source of labor. But some managers complain that part-timers aren't committed enough -- without the full schedule and benefits that full-time staff get, they worry there simply isn’t enough there to motivate part-time staff to put forth their best effort.

We think that’s a cop out.

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The Future of the Gig Economy: 5 Jobs that Could Be Next

By Henry Updegrave October 15, 2018

In the last couple of years, we’ve seen more and more people participate in the gig economy, taking non-permanent, freelance jobs often facilitated over the internet. While it’s hard to pin down exact numbers, a review of several existing studies conducted by Nation1099 suggests that 11% of the U.S. workforce counts freelance jobs as their primary source of income, while an additional 25-39% have freelanced in the last year for supplementary income. Research from McKinsey suggests that many more workers want to join them and experience the independence that comes from being one’s own boss.

But when most people think of the gig economy, they think of apps like Uber, AirBnb, or TaskRabbit. Nearly all of the jobs available on these apps are one-off, transactional deals conducted between individuals. The work isn’t consistent or high-paying enough to replace a full-time job, which is why companies like Uber say more than half of its drivers work 15 or fewer hours per week.

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What Do Retirees Stand to Gain from the Gig Economy?

By Henry Updegrave October 4, 2018

Most people picture retirement as their Golden Years: a time when they can kick back, relax, and lead the lifestyle of their choosing. The ability to realize that dream, however, is largely dependent on one’s financial situation.

Unfortunately, that situation is bleak for many. In a recent study on retirement readiness, Northwestern Mutual found that 67% of Americans expect to outlive their retirement savings. It’s becoming increasingly clear that many will need to earn supplemental income during retirement to maintain their current lifestyle.

But financially tenuous retirees may have a savior: the gig economy. Millions of Americans are supporting themselves by taking on a steady flow of short-term jobs that allow them set their own schedule and be their own boss. You’ve likely heard of this in the context of apps like Uber and Airbnb. However more traditional jobs in retail and food service, as well as a plethora of opportunities in professional and consulting work, are increasingly being outsourced to independent workers. 

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